Behavioral Tech Orders

This page contains step-by-step instructions about accessing information about your product and event orders. Are you looking for instructions on how to log into your account?  Click here.

On this page:

View Your Orders

View orders placed on new website (after June 2017)

  • Log in to your account.
  • Click the Orders link from your account menu.
  • You will see a summary view that shows the number, date, status, total cost, and available options associated with your orders.
  • Order statuses indicate progress in our fulfillment process.
    • Pending payment — we need to receive payment from you to start processing your order. There is a Pay button in your account where you can take care of this.
    • Processing — Behavioral Tech is reviewing your order. We may need to review your application before accepting you into a training or our warehouse may need to ship physical products to you.
    • Completed — Behaivoral Tech has reviewed and finalized your order.

View orders placed on the old website (June 2017 and earlier)

  • Log in to your account.
  • Click the Archived Orders link from your account menu.
  • You can click View to see the itemized record of any order you placed on your old website.

Pay for a Pending Order

  • Log in to your account. Navigate to the Orders section.
  • If an order is waiting for payment, the Status will show as Pending payment. Click the “Pay” button next to that order.
  • Please review the details of your order to ensure they are accurate.
  • Check the box to agree to the Behavioral Tech terms and conditions.
  • Click “Continue to payment.”
  • Enter your credit card information and click the pay button.

Save Your Credit Card as a Payment Method

  • Log in to your Behavioral Tech account.
  • Navigate to the “Payment Methods” section.
  • To add a new card, select the “Add payment method” button.
  • Enter your credit card details. To save the information, select “Add payment method.”
  • You may save multiple credit cards to your account.
  • To change the default credit card for use when you check out, click the “Make default” button next to your card.
  • When you check out, you will have the option to select which credit card you would like to use for your purchase. The form will use your default card unless you change it during your checkout process.

Edit Attendee Information for Tickets You Purchased

  • Log in to your account.
  • Go to our events page and click on the training you will be attending.
  • Scroll down to the Attend section.
  • If you are logged in to the account that was used to purchase the tickets, you will see a link that says “View your Tickets.” Click on the link.
  • Click on “Toggle attendee info” to enter or edit attendee information for each ticket.
  • When you are finished, click the Update Tickets button.