Privacy Policy


At Behavioral Tech Institute (BTECH), we are committed to protecting your privacy. Please read on for more details about our privacy policy (the “Policy”). This Policy governs the web site (the “Site”).

Please note that if we decide to change our privacy policy, we will post those changes to this Policy in this section of the Site, and other places we deem appropriate so that our users are aware of what information we collect, how we use it, and under what, if any, circumstances we disclose it. We will always use any information collected in accordance with the privacy policy in place at the time the information was collected.

What information do we collect? How do we use it?

When you register online for workshops or other training events, we need to know your name, e-mail address, mailing address, credit card billing address, credit card number, and expiration date. In addition to this information, we may be requesting additional information at the point of registration such as degree, licensure, training history, etc. This allows us to process your registration and notify you that your registration was successfully completed. If you are not comfortable transmitting any of this information via the Internet, please feel to contact us at (206) 675-8588 to provide the information over the telephone.

When you order any products from our store, we need to know your name, e-mail address, mailing address, credit card billing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. Again, this information may be provided by telephone at the number listed above.

We monitor customer traffic patterns and site usage to help us develop the design and layout of the Site.

We may also use the information we collect to occasionally notify you about important functionality changes to the Site or to send you other information we think you’ll find helpful.

What about “cookies”?

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while using the Site. BTECH uses a persistent cookie for the Site. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

BTECH uses cookies to create profiles of our users. A profile is stored information that we keep on non-specific users, which details user preferences. We use this profile to tailor each user’s interaction with the Site and to personalize our Site to your particular interests. We do not provide this information to third parties.

Will the site disclose the information it collects to outside parties?

When you participate in any of our seminars or training events, we may provide your name and contact information to therapists, consumers, family members and/or non-profit mental health advocacy groups so that they may contact you regarding your services. Other than as specifically provided herein, BTECH does not sell, trade, or rent your personal information to others. BTECH may provide aggregate statistics about our visitors, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

BTECH may release personally identifiable information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of BTECH, our users, or others.

In the event that BTECH goes through a business transition, such as a merger, acquisition by another company, or selling a portion of its assets, users’ information, in most instances, will be a part of the assets transferred. Such a transfer shall not be considered a violation of or deviation from this Policy.

How does BTECH protect customer information?

When you place orders or register for workshops, we offer the use of a secure server. The Secure Sockets Layer (SSL) encrypts all information you input before it is sent to us.

How does BTECH allow visitors to update or change the information it collects?

In order to keep our customers informed, BTECH uses several systems to collect information. The following are instructions for how to update your information in the various systems:

On BTECH’s website, visitors can update their information under “My Account.”

Within the LMS, visitors can update their information under “Your Account”.

If at any time you would like us to remove you from our email mailing list, you can update your preferences or unsubscribe using the links provided at the bottom of each email.

If you run into any challenges in updating your information, feel free to contact us via email at Please be sure to include your email address and full name.

How does BTECH protect children’s privacy?

We are concerned about the safety of children when they use the Internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13.

If we become aware that an account holder is under the age of 13, we will remove his or her personally identifiable information from our files.

NOTE TO CHILDREN UNDER 13: You are not eligible to use the services or purchase products on this site. Please do not provide us with any information about yourself.

What about links to other web sites and services?

The Site may contain links to other sites that are not under our control. These web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked web sites and provide these links solely for the convenience and information of our visitors.

Your consent

By using the Site, you consent to the collection and use of this information by BTECH in the manner described in this Policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think

BTECH welcomes your questions and comments about privacy. Please send an e-mail to or contact us by phone at (206) 675-8588.